Service

Hotel Guest
Communication

An AI agent that handles your guest communication before, during and after every stay — automatically, in any language, 24 hours a day.

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The guest journey

Every touchpoint,
fully automated

From the moment a guest books until they leave a review, your agent handles it all.

01
Pre-Arrival
Welcome message, key information, upgrade offers and local recommendations — sent automatically 48h before check-in via WhatsApp.
02
In-Stay Support
FAQ responses, restaurant recommendations, spa bookings, transport requests — all handled instantly without front desk involvement.
03
Upselling
Room upgrades, late check-out, breakfast packages and spa offers — personalised and timed to maximise conversion.
04
Post-Stay
Automated review requests for Google and TripAdvisor, loyalty programme promotion and personalised return offers.
Features

Everything your hotel needs

💬
WhatsApp & Web Chat
Guests communicate on the channels they already use. No app download required.
🌍
20+ Languages
Automatic language detection. The agent responds in the guest's native language instantly.
🏨
Local Recommendations
Restaurants, spas, attractions — your agent becomes a knowledgeable local guide for every guest.
📊
Performance Dashboard
Track conversations, response rates, upsell conversions and guest satisfaction in one place.
🔀
Smart Escalation
Complex requests go to your team instantly with full context. No guest is ever left without support.
⚡
Live in 2–3 Weeks
Fast, supported onboarding. Your agent is configured, tested and running quickly.

Ready to transform
your guest experience?

Get a personalised demo tailored to your property.

Request a Demo →